Reviews & Testimonials
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We love to hear customer feedback! Please tell us about your great experience, or how we can improve your experience. To leave a review on Google & on our website, please click “Write a review” below. We are proud to display our many 5 STAR Google Reviews! We are Pensacola’s most trusted HVAC contractor.
Wayne S.
18:51 18 Jun 21
Peggy S.
20:03 16 Jun 21
madhu C.
19:55 07 Jun 21
Patrick B.
20:11 30 May 21
We had Travis with Climatech come to look at our HVAC system/ ductwork in our attic as our system had been slowly failing. From start to finish their expertise in the HVAC area was top notch. We ended up using their financing option, and had a complete overhaul done with a new American Standard system, all new duct work, two new return vents and all new supply vents as well. Our old system would run as hard as it could all day trying to cool the house to 70-72 degrees. It would never shut off. Our power bill was over $400 in the summer months due to our old system and ductwork. Since they have installed the new insulated ductwork and system our power bill so far with the cold January days to the hotter days we are now experiencing has been less than $225. The power bill savings alone nearly covers the cost of replacing unit. I highly recommend Climatech for any job big or small, they know the science and leave a clean jobsite. Compared to many contractors I have dealt with, I would trust any of their employees in my house alone. We will definitely use them again!
Kdj
16:01 30 May 21
This company really puts the customer 1st! I have used them for the past 5 years. NEVER had a problem with them. Always show up on time every time! Always do what they say their going to do.
Preston S.
18:36 29 May 21
Phenomenal service. Extremely informative and down to earth. They shoot straight and they work with you.
cindy S.
16:01 27 May 21
Joseph K.
19:14 25 May 21
Sharky T.
09:06 20 May 21
Shane G.
20:56 08 May 21
Mellisa C.
22:00 06 May 21
Annaliza K.
05:52 06 May 21
I love hiring climatech, professional, on time and good Quality of service.
Mackenna P.
16:59 04 May 21
This company is always fabulous. Anytime we have had an issue they have responded promptly and had a team member out within two hours to fix our problem, even on the weekend. Their rates are not outrageous and they are extremely professional and kind in all interactions, especially Miss Ashton and Mr. Matt who I am generally dealing with when I call.
Mark K.
19:55 27 Apr 21
Simply put the Climatech Pro Air team are top notch! They have been an outstanding vendor partner for EBI Management Group for years. Their technicians are extremely skilled and reliable and have the support and confidence to tell you all the circumstances related to your repair. From their operations and call center to their team of technicians they provide a level of quality service not seen in today’s service industry.M. Kilcawley I CEOEBI Management Group. Inc.
William H.
23:36 19 Apr 21
Ac check and repair estimate
David K.
18:09 16 Apr 21
Susan H.
17:49 14 Apr 21
Tony with Climatech has always been wonderful on his service calls and was just as wonderful today. I couldn’t have a better A/C company because of him.
Nicole P.
22:40 12 Apr 21
Same day service and repair
Melissa W.
14:11 09 Apr 21
Climatech was Johnny on the spot last night my ac quit cooling and I called after hours and they were there within 30 minutes John the tech was very nice and informative on what he did to get it cooling again I would highly recommend them
Bobby W.
12:41 09 Apr 21
Excellent professional service
Linda W.
14:41 08 Apr 21
John B.
16:15 30 Mar 21
Mixon T.
15:33 26 Mar 21
Larry D.
23:25 25 Mar 21
Excellent customer service. Technician was thorough and did an excellent job.
Stephen C.
01:49 10 Mar 21
Had a great experience with that guys from climatech….my system is amazing…..everyone was so professional, and the cost was amazing!!…Will recommend to all my family and friends!
JoC
16:16 09 Feb 21
marian M.
15:57 08 Feb 21
Great company to deal with. Fair pricing, honest and top quality work done- that’s hard to find these days. Had 2 new systems installed within the past year. I highly recommend them.
Rogue R.
23:00 31 Jan 21
This company installed a new 2.5 ton inside and outside units as well as replaced and repaired some ductwork. They also installed 2 new thermostats. The owner of the company was the one that came out to my house and bid the job and was very professional and explained everything to me. I explained to the owner what other companies were quoting me and he was quick to tell me that a lot of the things that they were telling me I needed I in fact did not need. very honest and professional, very competitive in the market giving me a good quote for what I needed to be done. Once the job was completed I was very satisfied with the work they did, cleaned up their workspace and made sure I knew how to operate the new thermostats and equipment before they left. I would recommend this company to anyone needing service or replacement you will not regret it.
Ruth K.
20:58 05 Jan 21
Robert H.
19:48 27 Dec 20
Deanna C.
02:08 01 Dec 20
I am so happy with the responsiveness and service provided by the office and technician. Office staff were respectful of my availability and were able to send a technician the same day. Tony called when he was on his way and explained to me in detail what was wrong with my unit. I am so thankful for their service.
Cheryl K.
15:06 11 Sep 20
WOW!!! I have found my new AC home. The owner of Climatech has shown me there are still good guys out there who care about their customers and their business. He contacted me personally and made things right and had his on-call service tech call and apologize as well. Climatech saved me the cost of a new unit (as the other company claimed that is what I needed) but in fact I did not. GREAT INTEGRITY AND HONESTY and that is what I look for in a business I intend to use for a long time and with products I really have no knowledge of. THANK YOU CLIMATECH for restoring my faith in good business.I thought I had found a new AC home but BOY WAS I WRONG!!! I have been on the maintenance plan for a year and had my last service June 16 of this year. Well, in March my unit started freezing up and not cooling and the outside unit would just buzz. My husband would shut it down and wait 30 min and reboot and it would work until it happened again in April. I called in March for 24/7 service and got voicemail from Cory or Cody and NEVER heard back from him or company. I again called in April and got same result. When they came in June we told them about the freezing and was told all was good. Now and for the last time, it happened last night and I called 24/7 service and left two messages forSteven. I NEVER HEARD BACK FROM HIM OR THE COMPANY not even this morning. I finally called another company last night and they came and took care of me. I am done with Climatec. WHAT A JOKE!!! They say they have 24/7 service and they take care of their customers, well I am hear to tell you that is not true. Good luck if you use this company.
S C
03:46 14 Aug 20
My air conditioning system was over 20 year old, and ready for retirement. I couldn’t be more pleased with my new heat pump system from Climatech of Professional Air. Larry Thompson, Travis Thompson, Tradley and the rest of the crew are all knowledgeable hardworking honest professionals. I don’t think I could find a nicer group of people anywhere. The price was extremely reasonable, and I highly recommend the crew at Climatech of Professional Air for any of your air conditioning needs. A big thank you to Larry, Travis, Tradley and the rest of the crew!
Steve L
23:13 11 Jun 20
Same day service and my technician Tony was really great.
Brit W.
20:55 01 Jun 20
We have used Climatech a couple of times and they always come through for us. Great customer service and have always responded very quickly. We will continue to use them and highly recommend to everyone!!
sean m
19:28 08 May 20
Very professional and knowledgeable Staff. Matt was very helpful in getting things squared away. Corey was very professional and thorough with his work in my home. Everyone I came into contact with was very courteous. I highly recommend their services!
Karen B
14:41 15 Apr 20
Travis and crew are OUTSTANDING HVAC professionals. Amazing group of people to work with on an extensive system replacement. If I had the option of giving 10 stars I would. HIGHLY recommended!
Jeff H.
21:16 03 Jan 20
Being a refrigeration engineer, i knew what i was looking for when I was in need an A/C system replacement. Climatech not only fulfilled my need, but they exceeded my expectations. They took the time to understand my concerns and made recommendations to solve my problems. They are knowledgeable, professional, prompt, courteous and didn’t quit until the job was done correctly and to my satisfaction…And they are fairly priced!
Alex A.
14:25 30 Dec 19
Travis and team did an amazing job replacing our 3 air conditioners. Very friendly and honest. I feel that their price was fair and definitely did not try to hit us up with any hidden fees.
Irving M.
14:08 16 Nov 19
Great service and the repair tech was knowledgeable and personable. Explained what was wrong and was easy to understand what he was saying. Would definitely use them again.
Dave SuperDave L.
11:50 09 Oct 19
Chris C.
05:07 07 Oct 19
Climatech is the most professional hvac company I have ever used. I have 3 units and one of them has always given me trouble. Climatech and their staff (mainly Corry) have been very helpful in helping me get this unit up to par and working like it’s never worked before. They are always on time, their prices are great and their tech are very professional and seem to know what they are doing. I’ve had about 5 other companies work on this one unit and none of them have been able to get it working as good as it does now.If you are tired of playing games with the other hvac companies in Pensacola, these guys are your solution. If you want professional work at affordable prices, performed by service techs who are highly skilled, Climatech is the company you want to choose for your next service.
David I.
01:11 06 Sep 19
Fast response and great work…
William M.
14:47 20 Aug 19
Did great work at a fair price. I highly recommend them. The new unit reduced my power bill also..
Michael I.
15:12 14 Aug 19
This is an AC company that has their stuff together. From calling to scheduling an appointment for a service call to the courtesy call when the technician was on his way, And the diagnosis that two other companies missed, followed by the actual repair(Instead of just trying to hard sell me a new system when mine isn’t even very old and is running fine as a whole). It was one of the best experiences with any service company that I’ve had. I didn’t feel like I was being lied to or that I was going to be taken advantage of, which is one thing that I and many others worry about when hiring somebody to repair anything whether it be a car or an appliance.The technician that serviced my system was Cory. Very polite and well spoken and is willing and able to explain everything that he is doing to the system and why. He had tools and instruments to take different air temperature readings inside and outside and temperatures of the refrigerant pipes and explained why all of those numbers and measurements are vital and necessary to ensure a proper refrigerant charge. I was charged by one company for a part that wasn’t bad. And charged by a second company for adding refrigerant. Turns out the second company overcharged my system and made me pay for it. Cory ended up removing approximately the same amount of refrigerant the other guy put in it.My system had been short cycling due to a drain plumbing design issue not allowing water to drain out and allowing it to back up into my float switch and cut my system off prematurely. He showed me how it wasn’t draining and then he fixed the drain and showed me again, only this time it was draining.Just an awesome company with great office and service techs. Thank you. I’ll recommend to anyone.
heather A.
22:38 11 Aug 19
Very professional both over the phone and the installers of our A/C unit. All questions answered and installation done in a quick efficient manner. Showed us how to use the new thermostat and stayed to make sure the unit was running properly. Love supporting the local community and this company has secured us as customers. If you need any repair or any new equipment, definitely give Travis a call! Just received new power bill and saved $40 vs the old unit. That’s potentially $400 a year in savings, a new a/c unit will easily pay for itself. We bough the standard unit and this past month has shown great improvement over our old a/c.
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